SpottedAI
Retail Banking

Protect Your Customers.
Secure Their Trust.

SpottedAI's explainable fraud detection helps retail banks identify suspicious transactions while maintaining customer experience.

The Growing Threat of Retail Banking Fraud

Card fraud and digital banking scams continue to rise, costing financial institutions billions annually.

$32 Billion

Global card fraud losses in 2023, projected to exceed $49 billion by 2030.

71% Increase

In digital banking fraud attempts since 2019, with mobile channels particularly vulnerable.

$4 per $1

For every dollar of fraud, financial institutions incur $4 in costs for investigation and recovery.

Suspicious Card Transaction
Card ending in 4382

Amount

$1,250.00

Time

02:14 AM

Location

International (unusual)

Merchant

First-time merchant

Risk Factors:

Unusual time (90%)
International location (85%)
Unusual merchant category (75%)

Retail Banking Fraud Detection Challenges

Banks face increasing pressure to detect fraud without disrupting legitimate customer transactions. Traditional systems create friction and false positives that damage customer relationships.

  • High False Positive Rates

    Traditional systems flag 20-40% of legitimate transactions, frustrating customers and increasing operational costs.

  • Customer Experience Impact

    Each declined transaction risks customer loyalty, with 39% of consumers abandoning cards after false declines.

  • Regulatory Compliance

    Banks must explain fraud decisions to regulators, but black-box AI makes this nearly impossible.

How SpottedAI Transforms Retail Banking Fraud Detection

Our explainable AI platform helps banks reduce fraud losses while improving customer experience.

Reduce False Positives by 60%

Our AI models analyze hundreds of transaction attributes in real-time to accurately distinguish between legitimate and fraudulent transactions.

Traditional SystemsSpottedAI

Increase Fraud Detection by 35%

Detect emerging fraud patterns earlier with our adaptive models that continuously learn from new data and evolving attack vectors.

Traditional SystemsSpottedAI

Streamline Investigation Time by 45%

Clear explanations help fraud analysts quickly understand why transactions were flagged, reducing case resolution time and operational costs.

Traditional SystemsSpottedAI

Improve Customer Satisfaction by 28%

When legitimate transactions are declined, provide clear explanations to customers about why, reducing frustration and support calls.

Traditional SystemsSpottedAI

Ready to transform your fraud detection?

Join leading retail banks that have reduced fraud losses while improving customer experience with SpottedAI.